Introducing Kiosk Mode: An Easy Way for Customers to Check
Collecting customer phone numbers during check-in seems simple, but for many small businesses, it’s a daily headache. Numbers get misheard, digits get mixed up, and staff spend time correcting mistakes. Over time, this leads to inaccurate profiles, missed points, and frustrated customers. Snap Loyalty’s new Kiosk Mode solves this problem by letting customers enter their own phone numbers quickly and accurately, making it a perfect feature for any simple loyalty app for small business, a digital punch card app, or an affordable customer loyalty program.
What Kiosk Mode Does
Kiosk Mode allows you to set up Snap Loyalty on a second mobile device and place it on your counter as a self-service check-in station. Customers type in their phone number themselves, eliminating errors and making the process fast and effortless. Once a customer checks in, the main Snap Loyalty app instantly recognizes the action, letting you jump directly to their profile with a single tap to award points, redeem rewards, or view visit history. This makes Snap Loyalty a standout digital punch card app for small shops.
Why It Matters
Phone number errors are surprisingly common in everyday business operations. Background noise, busy periods, and fast interactions all contribute to mistakes. By letting customers enter their own information, Kiosk Mode dramatically reduces errors while speeding up transactions.
Other benefits include:
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Accurate customer profiles: Fewer duplicates and cleaner data for analytics and rewards.
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Faster check-ins: Reduces bottlenecks in cafes, retail stores, salons, and gyms.
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Better staff focus: Your team can spend more time serving customers instead of correcting entries.
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Professional experience: A dedicated kiosk shows your business is modern and organized.
How It Works
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Install Snap Loyalty on a second smartphone or tablet.
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Sign in to the same account.
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Place the device on your counter for customers to access. You may use a stand, or tether it for security.
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Customers type in their phone number for check-in.
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Your main app immediately provides a shortcut to the customer’s profile.
It’s a simple setup that delivers a major impact on daily operations, making check-ins smoother and more accurate without staff involvement.
Who Benefits Most
Kiosk Mode is useful for any business relying on phone numbers to track visits or rewards, but it’s especially helpful for:
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Cafes and restaurants with busy rush hours
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Salons and barbershops managing back-to-back appointments
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Retail shops with frequent repeat customers
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Gyms and fitness studios with quick front desk interactions
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Pop-up vendors who need fast, self-service check-ins
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Spas and wellness centers with appointment-based services
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Small offices or coworking spaces offering member perks
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Boutique shops or specialty stores with loyalty programs
Why Snap Loyalty Added Kiosk Mode
Many business owners reported that phone number errors were their biggest frustration – sometimes as high as one in five entries. These mistakes lead to lost points, duplicate accounts, and wasted time. Kiosk Mode was designed to fix this problem while keeping Snap Loyalty simple, practical, and affordable—an affordable customer loyalty program that actually works for small businesses.
Final Thoughts
Kiosk Mode is a small feature with a big payoff. It eliminates daily friction, improves data accuracy, speeds up customer interactions, and allows staff to focus on serving rather than correcting mistakes.
With Kiosk Mode, Snap Loyalty becomes more than just a tool – it’s a digital punch card app and a simple loyalty app for small business that empowers customers to manage their own check-ins. This self-service approach keeps loyalty programs running smoothly, encourages repeat visits, and helps businesses build stronger, more accurate customer relationships.